Terms & Conditions

Effective Date: May 23, 2025

These Terms and Conditions ("Terms") govern your use of the website www.kortex.in (the "Site"), operated by Kortex. By accessing or using our website and placing orders, you agree to be bound by these Terms.

1. Website Access

You agree to use this website only for lawful purposes and not to violate any applicable laws, infringe on the rights of others, or attempt to damage the integrity of our website.

2. Products & Services

All products listed on our website are subject to availability. We reserve the right to limit quantities, discontinue items, or revise product details without notice.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Prices may change without prior notice. Payment must be made through the available secure payment methods at checkout.

4. Order Acceptance

We reserve the right to accept or decline your order for any reason, including but not limited to unavailability, pricing errors, or concerns about fraudulent transactions. Order confirmation does not signify our acceptance until the item is shipped.

5. Shipping & Delivery

Estimated shipping times are provided at checkout. We are not responsible for delays caused by courier services, holidays, or unforeseen events. Shipping is available within India unless otherwise specified.

6. Returns, Refunds & Cancellations

Please refer to our Return & Refund Policy for detailed information on eligibility, procedure, and timelines.

7. Intellectual Property

All content on this website—including text, graphics, logos, and images—is the exclusive property of Kortex and is protected under copyright and trademark laws. You may not reproduce or redistribute any content without prior written consent.

8. Limitation of Liability

In no event shall Kortex be liable for indirect, incidental, or consequential damages arising from your use of the website or products. We make no warranties, express or implied, regarding product suitability for any specific purpose.

9. User Conduct

You agree not to engage in unauthorized use, including data scraping, malicious software deployment, or misrepresentation of your identity or contact information on the site.